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Aged Care – Residential

Resource Type
Brochures & Posters

Download this A2 poster with consumer outcomes for each Standard.

Aged Care Quality Standards A2 Infographic Poster with Consumer Outcomes

Resource Type
Brochures & Posters

'A Voice and Choice in Quality Care' A4 Fact Sheet contains information about Consumer Experience Reports in residential aged care services. An A4 fact sheet is also available.

Cover page A voice and choice in quality care CER brochure for residential care

Resource Type
Media (Videos, CDs etc)

A short video aimed at aged care providers to support them to prepare and take action to meet the new Aged Care Quality Standards.

Thumbnail_Preparing for the Aged Care Quality Standards 2019 Video

Resource Type
Forms

For more information see our Re-consideration and review of decisions page

 

 

application for reconsideration

Resource Type
Forms

For more information see our Re-accreditation of residential aged care services web page.

 

 

Cover image Application for re-accreditation V1.4

Resource Type
Forms
Guides & Handbooks

Includes Aged Care Quality Standards Self-Assessment Tool Template (available in word document and excel spreadsheet), as well as Guidance on Self-Assessment.

Cover Image of Aged Care Quality Standards Self-Assessment Tool

Resource Type
Consumer Experience Reports (CER)

Produced by the former Australian Aged Care Quality Agency, this summary report details the findings and trends of Consumer Experience Reports (CER) conducted from 1 July 2017 to 30 June 2018.

Cover Image of Consumer Experience Reports Data 2017-18

Resource Type
Factsheets & FAQs

Part of a fact sheet series related to Key changes under the new Commission Act and Rules.

Transitional arrangements fact sheet

Transitional provisions allow the Commissioner to continue with regulatory activities that had started prior to commencement of the Rules. The Commissioner may make any arrangements as are necessary for the purposes of completing the activities.

transitional arrangements fact sheet image

Resource Type
Factsheets & FAQs

Part of a fact sheet series related to Key changes under the new Commission Act and Rules

Review audit processes have been changed to align more closely to site audit arrangements and requirements. This will assist approved providers by having consistency of regulatory process for residential services.

review audits key changes fact sheet image

Resource Type
Factsheets & FAQs

Part of a fact sheet series related to Key changes under the new Commission Act and Rules

Request for specified information key changes fact sheet image