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Resthaven Incorporated, Community Services (SA)

Bartley Cres Wayville SA

Wellness/reablement in the home

Home Care - Multiple locations

Limestone Coast Community Services Marion | Community Services | Murray Bridge Hills and Fleurieu Community Services | Paradise and Eastern Community Services | Paradise and Eastern Community Services - Manningham | Northern Community Services | Onkaparinga Community Services | Riverland Community Services | Western Community Services

Award descriptors

  • Enablement and/or transition care
  • Leadership and culture
  • Workforce development

About this program

With the introduction of the Commonwealth Home Support Programme in 2015, Resthaven took the opportunity to review our community services and increase the focus on wellness and reablement. We already had a strong commitment to this approach, with more than 20 years’ experience as a day therapy service provider and supporting older people to self manage chronic conditions.

In a planned, action research project, Resthaven reviewed all aspects of our community services in partnership with stakeholders and refined our service model. Resthaven implemented system enablers (staff education, culture change, consumer support, programs/activities) to achieve the desired end result. We faced and overcame challenges, including the need to change staff culture, and educate/inform consumers.

Resthaven evaluated components of the project to demonstrate effectiveness of the revised model. Results included consumers achieving improved levels of independence, and less reliance on services.

Resthaven’s innovative project was leadership driven, impacted all community services, and was designed in partnership with our stakeholders. It allowed us to look at all aspects of Resthaven’s service with a wellness and reablement “lens”.  Project evaluation demonstrated that this service model is efficient, allowing a greater number of older Australians to access Government funded assistance to stay independent and living at home.

More information about this program

Sue McKechnie at or call (08) 8373 9058

Friday, 7 December 2018 - 6:10pm