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Pilot testing by the former Australian Aged Care Quality Agency of the draft Aged Care Quality Standards and guidance materials has now closed.

The findings of the former Quality Agency are available to download below:

Pilot Process Final Report (PDF) 

Pilot Process (Word version)


Between February – May 2018, the former Quality Agency conducted a pilot process for aged care service providers, quality surveyors and consumers, to test and provide feedback on the measurability of the draft Aged Care Quality Standards and the effectiveness of the associated guidance material. 

The pilot was designed to ensure the draft standards and guidance materials were tested with a wide range of service types, sizes and locations. The design was informed by best practice from the International Society for Quality in Health Care, a pilot design team of quality assessors, a representative from the Department of Health and input from the Standards Guidance Reference Group.

For more information on the new standards and guidance material see the new Aged Care Quality Standards summary page.


Tuesday, 18 December 2018 - 10:42pm