This information is for home services. This includes home care services, Commonwealth Home Support Programme (CHSP) services and flexible care services through which short-term restorative care is provided in a home care setting.
The Aged Care Quality and Safety Commission (Commission) conducts quality reviews of home services to assess whether a home service provider delivers services in accordance with the Aged Care Quality Standards (Quality Standards). Home services provide support to help people stay at home and be more independent with their day-to-day activities and in the community.
Following are relevant links to help your organisation prepare for assessments and promote continuous improvement in care in line with the Quality Standards.
- Commencement of the Aged Care Quality Standards
- Aged Care Quality Standards
- Commission Act and Rules
- Charter of Aged Care Rights - Provider information
- Quality review
- Assessment contacts
- Continuous improvement
- Non-compliance with the Quality Standards
- Serious risk
Return to the Providers home page for a full overview of content for all aged care service types, including residential services and flexible care services.