Self-assessment is an important part of the audit process. It provides you with an opportunity to evaluate your current performance against the applicable standards, review the results for care recipients, assess the effectiveness of any improvements and support processes for continuous quality improvement and risk management.
Key changes under the new Commission Act and Rules
For information about key changes impacting providers please see our Key Changes page where you can access fact sheets including the following:
For information on the self-assessment process, including details on when the information must be submitted to the Aged Care Quality and Safety Commission please see relevant sections below:
- Residential aged care – self-assessment
- Home and community care – self-assessment
- National Aboriginal and Torres Strait Islander Flexible Aged Care Program services - self-assessment
Note: Flexible care service delivering short-term restorative care services in a:
- residential care setting – complete the residential aged care self-assessment
- home care setting – complete the home and community care self-assessment
New Aged Care Quality Standards
Assessment and monitoring against the new Aged Care Quality Standards will commence on 1 July 2019. A Self-Assessment Tool for the new Aged Care Quality Standards has been developed to assist providers to prepare for the new Standards.
Self-assessment against the Aged Care Quality Standards is not required prior to 1 July 2019. However, on the basis that full compliance with the Aged Care Quality Standards will be required from 1 July 2019, services are encouraged to use the Self -assessment Tool to identify and address areas for improvement in order for the Aged Care Quality Standards to be met from 1 July.
- Self-Assessment Tool template (Word) (Note: This is not a prescribed template and you can undertake a self-assessment in your preferred format).
- Aged Care Quality Standards Guidance for Self-Assessment (PDF)
Self-assessment information requirements for re-accreditation applications
The Commissioner has specified the information that is provided with an application for re-accreditation as follows:
- If you have an application for re-accreditation due before 1 July 2019, your reminder notice will indicate whether you can expect to have your site audit against the existing Standards or new Standards.
- The usual arrangements apply if your service is expected to have a site audit prior to 1 July 2019. Self-assessment information against the existing Accreditation Standards is required with the application.
- Services that are expected to have a site audit on or after 1 July 2019 are not required to submit self-assessment information with the application for reaccreditation. These services are encouraged to undertake a self-assessment against the new Aged Care Quality Standards to prepare for the new Standards taking effect from 1 July 2019. Assessment teams can request self-assessment information under the new Standards during a re-accreditation audit from 1 July 2019 to understand the service’s commitment to continuous improvement.
- All applications for re-accreditation post 1 July 2019 will be subject to the new Standards and the usual arrangements for submission of self-assessment information with the application will apply. This will be against the new Aged Care Quality Standards.