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Monthly register of serious risk decisions for home services

On this page you will find all new serious risk decisions for home services made for the month of July 2019 resulting from non-compliance against the Aged Care Quality Standards (Quality Standards). A fact sheet on the Quality Standards can be accessed here.

Home services includes home care services, Commonwealth Home Support Programme (CHSP) services and flexible care services through which short-term restorative care is provided in a home care setting.


Service name Commission ID Home Service Provider Serious risk decision date Serious risk decision related to Quality Standard(s)
August 2019        
People Care 700137 People Care Pty Ltd 29/08/2019 Standard 2, Standard 7, Standard 8
July 2019        
No serious risk decisions made in July 2019        



A Regulatory Bulletin outlining the Commission’s processes and responsibilities relating to serious risk decisions can be accessed here.

Please note the information currently available in the Find a report section is limited to residential services but the Commission plans to include information about other service types in 2020 following consultation with key stakeholders.

Monday, 16 September 2019 - 1:51pm