Complaint resolution satisfaction survey
- Complete the survey and send it back to us in the pre-paid envelope enclosed with the letter.
- Alternatively we encourage you to submit your feedback online.
The survey is completely confidential. You don’t have to tell us your name or identify the complaint that we addressed.
It is really important that we hear about your experience with us. This is one of the ways we understand how you rate the service you received from us. The feedback we collect is a critical part of our ongoing improvements to our organisation and helps us to assess what we are doing well and where there are opportunities to make improvements.
If you have not lodged a complaint, you can still provide feedback about our service, resources, or website by contacting us.