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Corporate documents

This page contains corporate documents for the Aged Care Quality and Safety Commission (the Commission).

Archived corporate documents and publications for the Australian Aged Care Quality Agency and the Aged Care Complaints Commissioner are available below.

Corporate plan

Download Corporate plan – January to June 2019 (PDF, 1.82 MB)

Statements of Expectations and Intent

On 25 February 2019, the Hon Ken Wyatt AM MP, Minister for Senior Australians and Aged Care and Minister for Indigenous Health, issued the Commission with a Statement of Expectations.

This Statement of Expectations outlines the Australian Government’s expectations of the Commission in carrying out its role and functions in the context of the Government’s policy agenda. The Statement also outlines expectations for how the Commission manages our relationships with the Government, consumers, other key stakeholders and issues of transparency and accountability. 

In response, the Commission has issued a Statement of Intent. Click on the links below to download the documents:

Statement of Expectation 2019 Online version | Print PDF (567.14 KB)

Statement of Intent 2019  Online version | Print PDF (237 KB)

Memorandum of Understanding

This Memorandum of Understanding (MoU) describes how the Aged Care Quality and Safety Commission and the Department of Health will work together.

The MoU recognises and supports the linked work and responsibilities across the Aged Care Quality and Safety Commission and the Department of Health.

It describes how the two organisations will work together and their responsibilities as set out in the

  • Aged Care Quality and Safety Commission Act 2018
  • Aged Care Quality and Safety Commission (Consequential and Transitional Provisions) Act 2018
  • Aged Care Act 1997
  • Principles and legislative instruments made under these Acts

Click on the links below to download the documents:

Memorandum of Understanding between the Commission and the Department of Health April 2019 (PDF, 239.46 KB)

Memorandum of Understanding between the Commission and the Department of Health Schedule 1. Communication & Data (PDF, 555.02 KB)

Archived publications

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Australian Aged Care Quality Agency

Australian Aged Care Quality Agency (2571)
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Aged Care Complaints Commissioner

Aged Care Complaints Commissioner
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Tuesday, 16 April 2019 - 5:27pm